Service Requests
    Service Requests
    First Time User Instructions
    SeeClickFix is a public application - the description entered on your request will be visible to the public. Your display name will also be visible unless you choose the option to submit as Anonymous. Your email address will never be publicly displayed.

    Odor Complaints: Submit an online complaint using the form below or call 742-6096.
    (Leave a message after 5:00 p.m. - phone messages left after working hours will not be retrieved until next business day)

    The City is now partnering with SeeClickFix to provide faster and more convenient options for our citizens to submit service requests.

    There are now two easy and fast options to submit a service request.

    1. On-line -- Type in the address or drag the red pointer to the service request location on the map provided and then click next.

    2. Shawnee Connect Mobile App -- With the Shawnee Connect App, you can easily notify the City of any non-emergency service request, 24 hours a day, 7 days a week directly from your mobile phone. It's free to download on your iOS or Android device.

    For issues regarding missing Stop Signs or Traffic Signals that are not operating properly, please contact Police Dispatch at (913) 631-2150.

    Thanks for making Shawnee a better place to work, live, and play!

    For questions or help, please call Caitlin Gard at (913) 742-6230 or email